Privacy Policy

This Privacy Policy describes how Muted Winter LLC (“Muted Winter,” “we,” “us,” or “our”) handles information in connection with the corporate website at mutedwinter.co. Product-specific privacy notices may apply to individual Muted Winter applications and services when they are released.

Information we collect

This website does not currently require user accounts, accept payments, or use advertising technology. We do not currently operate first-party analytics or behavioral tracking on this site.

If you contact us by email, we receive the information you choose to provide, which may include your email address, name, message content, and attachments.

Our hosting, DNS, security, and email service providers may process routine technical information such as IP addresses, timestamps, request information, and security logs as necessary to operate and protect their services and this website.

How we use information

We use information we receive to respond to inquiries, provide support, operate and secure our services, maintain business records, comply with legal obligations, and improve our products and operations.

Sale and advertising

Muted Winter does not sell personal information collected through this corporate website. We do not currently use information from this website for targeted advertising.

Service providers

We may use third-party providers for hosting, domain and DNS services, security, business email, software development, and related infrastructure. Those providers process information under their own terms and privacy practices as necessary to provide their services.

Retention

We retain business correspondence and related records for as long as reasonably necessary for the purpose for which they were collected, to maintain appropriate business records, or to satisfy legal and operational requirements.

Security

We use reasonable technical and administrative safeguards appropriate to the nature of the information we handle. No method of transmission or storage can be guaranteed to be completely secure.

Children

This corporate website is not directed to children under 13, and we do not knowingly collect personal information from children through this website.

Third-party links

This website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes

We may update this Privacy Policy as our website, products, or legal obligations change. The effective date above will be revised when we publish a material update.

Contact

For privacy questions, contact privacy@mutedwinter.co.